Help & Info

Returns Process

To return an item, please get in touch on email at
Place the item securely in its original packaging and include your proof of purchase and mail your return to the following address:

Aquarius Agriculture,
Units 5 & 6 Blowick Industrial Park,
Crowland Street,
Merseyside PR9 7RU,

The return of your item will be at your cost and either you will arrange for the transport or we can arrange and deduct the charge from any refund accordingly. In either case they are to be returned to our premises. You need to retain proof of dispatch by courier or post and it is advisable you notify us of details and tracking number if available.

Returns must be as noted below:

Supported by receipt for proof of purchase
The return of the Product must be in its original condition and packaging
Claims for damage, non-functionality and mis-shipping must be made within ten days of receipt