Delivery Information

At Aquarius4u, we aim to dispatch all orders promptly and ensure your goods arrive safely and efficiently.

Delivery Times

Estimated delivery times are typically 2–3 working days from dispatch unless otherwise stated on the product page.

Delivery times provided on our website or during checkout are intended as guidance only and are not guaranteed.

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to courier services, stock availability, weather conditions, or circumstances outside our control.

Aquarius4u cannot accept liability for any loss or inconvenience caused by delivery delays.

Dispatch of Orders

Orders are normally processed and dispatched once payment has been received and cleared.

In the event of stock shortages or unforeseen delays, we will contact you using the details provided with your order.

Delivery Charges

Delivery charges are calculated based on the size, weight, and destination of your order and will be displayed during checkout before payment is completed.

Additional delivery charges may apply for certain products, remote locations, or specialist courier services.

Delivery Address Information

Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete.

Aquarius4u cannot be held responsible for delayed or failed deliveries resulting from incorrect address details supplied by the customer.

Receipt of Goods

Please inspect all goods upon delivery.

Any damaged, faulty, missing, or incorrect items must be reported within 10 days of receipt.

After this period, claims for damage or shortages may not be accepted.

Risk & Ownership

Responsibility for the goods passes to the customer upon successful delivery to the delivery address provided with the order.

Ownership of goods remains with Aquarius4u until payment has been received in full.

Contact Us

If you have any questions regarding your delivery, please contact our customer service team:

Aquarius4u
Email: sales@aquarius4u.com
Phone: 01704 512000